The Azure Active Directory Azure AD enterprise identity service provides single sign-on and multi-factor authentication to help protect your users from Simplify single sign-on. Azure AD supports more than 2, pre-integrated software as a service SaaS applications. Give users seamless access to your apps from any location, on any platform, with single sign-on. Automate workflows for user lifecycle and provisioning.
Save time and resources with self-service management. Safeguard user credentials by enforcing strong authentication and conditional access policies. Efficiently manage your identities by ensuring that the right people have the right access to the right resources. Secure and manage customers and partners beyond your organizational boundaries, with one identity solution.
Customize user journeys and simplify authentication with social identity and more. Accelerate adoption of your application in the enterprise by supporting single sign-on and user provisioning. Reduce sign-in friction and automate the creation, removal, and maintenance of user accounts.
Azure AD offers built-in conditional access and security threat intelligence for all your users. Explore the pricing options to find drilling holes in knife scales version that fits your needs.
Accelerate your deployment plans. Explore the Microsoft identity platform documentation for quickstarts, tutorials, and guides on how to add authentication to your applications and services. As they learned more about Microsoft security features, their trust in Azure AD grew and they were able to apply custom security policies.
The company also automated its user provisioning process to give employees faster access to critical applications. Multi-factor authentication via a conditional access policy enhances the user experience. The company used Azure AD for identity and access management and for multi-factor authentication. Home Products Azure Active Directory.
Protect your business with a universal identity platform. Learn more about using Azure AD for remote working. Single sign-on simplifies access to your apps from anywhere.But if you are troubleshooting a problem where the object is not in Azure AD, this article is for you.
It describes how to find errors in the on-premises component Azure AD Connect synchronization. For Azure AD Connect deployment with version 1. Synchronization: Inbound synchronization rules and outbound synchronization rules are run in the order of precedence number, from lower to higher. To view the synchronization rules, go to the Synchronization Rules Editor from the desktop applications.
The inbound synchronization rules bring in data from CS to MV. The outbound synchronization rules move data from MV to CS. Start Synchronization Service Manager before you begin these steps. The Operations tab in Synchronization Service Manager is where you should start your troubleshooting. This tab shows the results from the most recent operations. The top half of the Operations tab shows all runs in chronological order. By default, the operations log keeps information about the last seven days, but this setting can be changed with the scheduler.
Look for any run that does not show a success status. You can change the sorting by clicking the headers. The Status column contains the most important information and shows the most severe problem for a run.
When you select a row, the bottom of the Operations tab is updated to show the details of that run. On the far-left side of this area, you might have a list titled Step. This list appears only if you have multiple domains in your forest and each domain is represented by a step. The domain name can be found under the heading Partition. Under the Synchronization Statistics heading, you can find more information about the number of changes that were processed.
Select the links to get a list of the changed objects. If you have objects with errors, those errors show up under the Synchronization Errors heading. When you have errors, Synchronization Service Manager shows both the object in error and the error itself as links that provide more information. Start by selecting the error string. In the preceding figure, the error string is sync-rule-error-function-triggered. You are first presented with an overview of the object.
To see the actual error, select Stack Trace. This trace provides debug-level information for the error. Then copy the stack and look at the error in your favorite editor, such as Notepad. If the error is from SyncRulesEnginethe call stack information first lists all attributes on the object. The line after the heading shows the error. In the preceding figure, the error is from a custom synchronization rule that Fabrikam created. If the error does not give enough information, it's time to look at the data itself.
Select the link with the object identifier and continue troubleshooting the connector space imported object. If the Operations tab shows no errors, follow the connector space object from Active Directory to the metaverse to Azure AD. In this path, you should find where the problem is. Enter a value and select Search. If you don't find the object you're looking for, it might have been filtered with domain-based filtering or OU-based filtering. To verify that the filtering is configured as expected, read Azure AD Connect sync: Configure filtering.Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
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Hi ChadElder, I may need to know more about the current situation. In order to let me better understand it, please provide some relevant screenshots.
Moreover, I have sent you a private message, which you can find by clicking Private messages under your details section on the right. Please provide the complete Event Viewer log for further investigation. Also, the log in the mentioned file path is appreciated as well. Thanks, Allen. Did this solve your problem?
Yes No. Sorry this didn't help. Not sure why using a custom service account did not work when configuring, but I'm glad to have my directories syncing again. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. ChadElder Created on November 16, This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0.
Allen Z. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?A highly valued feature which is a great starting point to troubleshoot your Cloud Management Gateway CMG in case you ran in to any issues.
Troubleshoot an object that is not synchronizing with Azure Active Directory
There are two clients authentication options to connect to the Cloud Management Gateway. Once connected successfully with a valid Azure AD Account or Client Certificate we can start the connection analyzer to verify the Cloud Management Gateway is working properly.
By deploying the Cloud Management Gateway as a cloud service in Microsoft Azure, you can manage traditional clients that roam on the internet without additional infrastructure.
The cloud services authenticates and forwards Configuration Manager client requests to the CMG connection point. The status of the cloud services has the following statuses:. In this case the CMG cloud services might be not running. In case of 2 or more VM instances, the second VM instance uses portup to the sixteenth on port In this case the site system roles should be available.
The following table lists the log files that contain information related to the cloud management gateway. The cloud management gateway pushes logs to Azure storage every five minutes. So the maximum delay is 10 minutes. Verbose switches affect both local and remote logs. The actual file names include the service name and role instance identifier. Thanks Phil.
Thanks Phil for sharing your valuable feedback, highly appreciated! Great to hear it works. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. This site uses Akismet to reduce spam.
Learn how your comment data is processed. Skip to content. Azure AD User this can be a regular Azure AD user ; Client certificate currently use the Certificate File option as the console is by default started in a user context instead of system context ; Once connected successfully with a valid Azure AD Account or Client Certificate we can start the connection analyzer to verify the Cloud Management Gateway is working properly.
Cloud Management Gateway Ready State By deploying the Cloud Management Gateway as a cloud service in Microsoft Azure, you can manage traditional clients that roam on the internet without additional infrastructure. The illustration below indicates the CMG service is not in a ready state. The illustration below indicates the CMG service is not running and therefore not available.
Make sure IIS services is running properly.
Internal server error. For more information, see the management point logs for more details to see why internal server error returns.Azure AD Connect became generally available on June 24, Azure AD Sync became generally available on September 16, It has become one of my favorite tools in my toolbox, but there are a couple of things that I think you should know:. In Staging Mode the sync engine will import and synchronize data as normal, but it will not export anything to Azure Active Directory or the on-premises Windows Server Active Directory.
Password sync and password write-back are disabled. Since Staging Mode offers no shared configuration, there is no automated way to keep all specific settings in sync between Azure AD Sync installations. Changes to the Azure AD Sync configuration in fall-back implementations should be kept up to date on both hosts for reliable fall-back. This pertains to settings like filtering settings, settings to synchronize additional directory extensions, although other settings may be stored in the Azure Active Directory.
From a security point of view, Azure AD Sync poses a security risk with the service account it uses to connect to your on-premises Windows Server Active Directory environment s. In highly secure environment, your choices may be to create service accounts with non-expiring password of their knowledge, instead. Be aware, though, that the password of the local service account as the password for the automatically created service account is stored in the registry of the Windows installation running Azure AD Sync.
Microsoft recommends to configure this account with the default tenant.
From a security point of view, this, again, raises concerns. In highly secure environments you might want to have procedures to change the password for the Azure AD account people use when they change settings in Azure AD Connect. It is a best practice to not place dynamic data on system volumes.
Yet, here we are. While managing several Azure AD Connect installations, and occasionally troubleshooting errors, it really bugs me, that Azure AD Connect provides so little information in the Event logs. Not a trace in the Event logs….
Perhaps something is wrong. Azure AD Sync comes with one sync engine. When it breaks, Azure AD Sync breaks. When it partially breaks, as in the situation above, it remains partially broken until you restart synchronization. However, certificate-based encryption, and specifically their fall-back methods for negotiating the protocol and encryption strength to use, have been targeted in attacks in recent years.
Where a Domain Admin would be able to create the necessary service accounts and user rights in a single domain environment, in multi-forest and multi-domain environments, an account with membership to the Enterprise admins group is required.
Microsoft does not actively communicates these practices for the latter account. One of the big problems I thought customers might have with an Enterprise Admin account is that it would be used for an interactive logon. However, Azure AD Connect asks for the credentials every time it is started and does not store or cache the credentials of the Enterprise admin account.
This is for companies that generally do not have full-time IT staff. I'm having a hard time understanding the real value of this software for those situations. Perhaps I'm missing something. The above information is now almost six months old, and a lot has happened in this space. With 1 or 2 servers, the organizations you speak of ,fall in one of two categories: 1. All servers are Domain Controllers. In environments with these kinds of IT environments, mostly, security and availability are not top priorities.
Is it mandatory to sync passwords to Azure AD?These issues are most likely to be seen in an environment with a proxy server. The installation wizard and the sync engine proper require machine. NET applications.
In this article, we show how Fabrikam connects to Azure AD through its proxy. The proxy server is named fabrikamproxy and is using port First we need to make sure machine. In some non-Microsoft blogs, it is documented that changes should be made to miiserver. However, this file is overwritten on every upgrade so even if it works during initial install, the system stops working on first upgrade. For that reason, the recommendation is to update machine.
The proxy server must also have the required URLs opened. This list does not include any optional features, such as password writeback, or Azure AD Connect Health. It is documented here to help in troubleshooting for the initial configuration. The installation wizard is using two different security contexts. On the page Connect to Azure ADit is using the currently signed in user. On the page Configureit is changing to the account running the service for the sync engine.
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If there is an issue, it appears most likely already at the Connect to Azure AD page in the wizard since the proxy configuration is global. This error appears when the wizard itself cannot reach the proxy.
If you use a Microsoft account rather than a school or organization account, you see a generic error.
If the installation wizard is successful in connecting to Azure AD, but the password itself cannot be verified you see this error:. To verify if the Azure AD Connect server has actual connectivity with the Proxy and Internet, use some PowerShell to see if the proxy is allowing web requests or not. PowerShell uses the configuration in machine. If the proxy is correctly configured, you should get a success status:. If you receive Unable to connect to the remote serverthen PowerShell is trying to make a direct call without using the proxy or DNS is not correctly configured.
Make sure the machine. If the proxy is not correctly configured, you get an error:. This can happen especially if there are a number of group objects with large group memberships included in the same export request. Ensure the Proxy idle timeout is configured to be greater than 5 minutes. If you have followed all these preceding steps and still cannot connect, you might at this point start looking at network logs.
This section is documenting a normal and successful connectivity pattern. It is also listing common red herrings that can be ignored when you are reading the network logs. Here is a dump from an actual proxy log and the installation wizard page from where it was taken duplicate entries to the same endpoint have been removed.
This section can be used as a reference for your own proxy and network logs. The actual endpoints might be different in your environment in particular those URLs in italic.
The error explained should help you in understand your next steps. Invalid username or password. For more information, see The password cannot be verified. Your Azure AD directory cannot be found or resolved. Maybe you try to login with a username in an unverified domain?Azure AD Connect Set up
Network or proxy configuration issues.This article helps you find troubleshooting information about common issues regarding Azure AD Pass-through Authentication. If you are facing user sign-in issues with Pass-through Authentication, don't disable the feature or uninstall Pass-through Authentication Agents without having a cloud-only Global Administrator account to fall back on.
Learn about adding a cloud-only Global Administrator account. Doing this step is critical and ensures that you don't get locked out of your tenant. Ensure that the Pass-through Authentication feature is still Enabled on your tenant and the status of Authentication Agents shows Activeand not Inactive. If the user is unable to sign into using Pass-through Authentication, they may see one of the following user-facing errors on the Azure AD sign-in screen:. If your tenant has an Azure AD Premium license associated with it, you can also look at the sign-in activity report on the Azure Active Directory admin center.
Map the value of that field to a failure reason and resolution using the following table:. As a result, if you have set the "Logon To" setting in Active Directory to limit workstation logon access, you will have to add servers hosting Pass-through Authentication Agents to the list of "Logon To" servers as well.
Failing to do this will block your users from signing into Azure AD. Collect agent logs from the server and contact Microsoft Support with your issue. Ensure that the server on which the Authentication Agent has been installed can communicate with our service URLs and ports listed here. Ensure that you use a cloud-only Global Administrator account for all Azure AD Connect or standalone Authentication Agent installation and registration operations. If you have Pass-through Authentication enabled on your tenant and you try to uninstall Azure AD Connect, it shows you the following warning message: "Users will not be able to sign-in to Azure AD unless you have other Pass-through Authentication agents installed on other servers.
Ensure that your setup is highly available before you uninstall Azure AD Connect to avoid breaking user sign-in. You need to have at least one active Authentication Agent to enable Pass-through Authentication on your tenant. Ensure that you use a cloud-only Global Administrator account when enabling the feature. There is a known issue with multi-factor authentication MFA -enabled Global Administrator accounts; turn off MFA temporarily only to complete the operation as a workaround.
Depending on the type of issue you may have, you need to look in different places for Pass-through Authentication Agent logs. For detailed analytics, enable the "Session" log right-click inside the Event Viewer application to find this option. Don't run the Authentication Agent with this log enabled during normal operations; use only for troubleshooting.
The log contents are only visible after the log is disabled again. These logs include reasons why a specific user sign-in failed using the Pass-through Authentication feature. These errors are also mapped to the sign-in failure reasons shown in the preceding sign-in failure reasons table. Following is an example log entry:. You can get descriptive details of the error '' in the preceding example by opening up the command prompt and running the following command Note: Replace '' with the actual error number that you see in your logs :.
If audit logging is enabled, additional information can be found in the security logs of your Domain Controllers. A simple way to query sign-in requests sent by Pass-through Authentication Agents is as follows:. Another way to monitor Authentication Agents is to track specific Performance Monitor counters on each server where the Authentication Agent is installed. Pass-through Authentication provides high availability using multiple Authentication Agents, and not load balancing.
Depending on your configuration, not all your Authentication Agents receive roughly equal number of requests. It is possible that a specific Authentication Agent receives no traffic at all.
How to troubleshoot Azure Active Directory Sync tool installation and Configuration Wizard errors
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